Monday, May 10, 2010

Voice Biometrics to Monitor Florida Home Health Providers

Sandata, LLC, a provider of IT solutions to the home health care industry, has announced the upcoming deployment of a voice biometrics system that will enable the Florida Medicaid program to verify that home health services were actually delivered to the recipient. The pilot, scheduled to begin July 1, 2010, will target home health providers in Miami-Dade County that participate in the Florida Medicaid program. According to Harold S. Blue, Sandata’s CEO, the voice biometrics system will help ensure that the "The Florida Agency for Health Care Administration (which administers Medicaid) only pays for the '5 rights' - the right service provided, at the right location, at the right time, for the right patient, by the right caregiver."

The voice biometrics system, which is powered by
PerSay’s VocalPassword™ product, will confirm home health visits by taking calls from home health personnel (nurses and home health aides), who directly provide services to Medicaid recipients, at the beginning and end of each home health visit using the recipient's home telephone. The system will verify that the correct caregiver provided the service by comparing their sample voiceprint to their base voiceprint on file.

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