According to a press release, TradeHarbor, Inc. has entered into a partnership agreement with USAN, a provider of hosted call center solutions, to offer its SaaS voice biometrics solution (Voice Signature Service(SM)) to USAN’s IVR services customers.
Bob Nelson, Vice President of Partner Development at TradeHarbor said that the Voice Signature Service(SM) will be deployed to authenticate inbound calls, as well as “online authentication for transactions made from computers and mobile devices based on outbound calls to their wired or mobile phones.”
I am pleased that USAN recognized the value of deploying voice biometrics to secure call center transactions.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment