According to a press release, PerSay has entered into an alliance with Huawei, a global telecom solutions provider with headquarters in the People's Republic of China. The agreement enables Huawei to offer a pre-integrated voice biometrics enabled IP Contact Center solution across enterprises globally.
Reacting to the announcement, Almog Aley-Raz, PerSay’s CEO stated “While more and more solution providers, system integrators, and value added resellers realize the benefits of voice biometrics, Huawei has taken a unique proactive approach, integrating voice biometrics into its product suite and offering it to its customers. With this strategic alliance, we are more confident than ever that voice biometrics and PerSay products will play a role in every modern contact center.”
Coming on the heels of the recent TradeHarbor-USAN partnership announcement, I'm hopeful that contact centers will soon begin deploying voice biometrics en masse!
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