Voice biometrics has been successfully deployed at contact centers throughout the world. Want to learn more? Here are links to five case studies:
Australia Health Management
Bell Canada
National Australia Bank
TD Waterhouse Canada
Vodafone Turkey
Wednesday, April 28, 2010
Voice Biometrics is the Right Choice for Contact Centers
Voice biometrics is a proven technology which can reduce contact center operating costs, increase security, enhance customer service and facilitate regulatory requirements (see my article on SpeechTechMag.com).
Voice biometrics has been successfully deployed at contact centers throughout the world. Want to learn more? Here are links to five case studies:
Voice biometrics has been successfully deployed at contact centers throughout the world. Want to learn more? Here are links to five case studies:
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