According to an article in SC Magazine, New Hampshire’s Legislatures is considering a bill that, if enacted, would profoundly affect the voice biometrics industry. The bill “would ban the use of ID devices or systems that require the collection or retention of an individual's biometric data” --including, voice biometrics.
New Hampshire claims to be acting out of concern for their citizen’s “privacy.” The fuss all started in 2008, when Bank of America began requiring non-customers to provide a fingerprint as identification, according to the Nashua Telegraph. Bank of America has since rescinded its policy.
New Hampshire is not the first state to consider banning the use of biometrics (including voice), nor will it be the last. Privacy concerns are a serious issue -- with many organizations frightening the public into believing that voice biometrics takes us one step closer to the Orwellian World depicted in “1984.” The voice biometrics industry must continue to address all real and imaginary privacy concerns. I'll have more to say about this in the near future.
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